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Tel: 020 8642 1500
    shaping our future together
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Sutton Housing Society aims to provide good quality affordable rented housing for people in housing need and who live in, or are connected with, the London Borough of Sutton.

We aim to deliver a flexible, cost effective and customer focused service that meets the changing needs of older people across  Sutton.

Sheltered Housing for Older People

The Society owns 458 properties of which 297 are sheltered accommodation for older people.  Our sheltered flats are provided in a number of schemes in Sutton.  All have a Scheme Manager and are linked to a Monitoring Centre for 24 hour emergency cover.

Families and Vulnerable People

Since 1992, with the support of the local council, the Society has broadened its focus by providing a small amount of general family and special needs accommodation.

Our Commitment to Quality

The Society has completed a programme of reinvestment to raise the standards of our older sheltered accommodation.  This includes redesigning some flats to make them self contained and improving communal facilities. 

As well as improvements to the physical environment the Society continuously reviews it policies, procedures and quality of service.  We aim to work together with our tenants in these reviews to ensure that we demonstrate our commitment to "shaping our future together".

Supported by the Charity Bank




Old Brewery House view across pond Residents in communal lounge
Chair based exercise class Resident playing darts

What's New for Tenants

Direct Debit Rent Payments
The introduction of direct debit as a rent payment option has been very popular with many tenants.  For Sutton Housing Society this new payment method gives us greater control of our cash flow and improves the efficiency of our rent accounting.  To recognise this, tenants who pay their rent by direct debit will be entered into a quarterly prize draw for a £25 gift voucher. (Entry conditions apply)

See Paying your Rent for more details.

Sutton Housing Society is reviewing its procedures for resident involvement.  We are inviting residents to be involved in:

Helping to write the quarterly newsletter.
Taking part in a consultative panel to review policy and procedures
Helping us to reformat our leaflets and handbooks
Writing the resident involvement statement/strategy
Helping to plan the annual wellbeing days
Joining focus groups to review satisfaction levels and develop action plans to improve resident satisfaction

You will be able to hear more about these ideas on our Newsletters Page.  If you are interested in being involved in any of these activities, see Resident Involvement or please contact us on 020 8642 1500 or email

Click How to use website if you would like help using this site.

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