We have a statutory duty to carry out repairs to your home, but residents are responsible for taking care of the inside of their homes.
You can report a repair to us in a number of ways – by phone, through our Resident’s App, by email, or in person.
We recognise that most tenants act responsibly and maintain their homes to an acceptable standard and condition, but on occasions things can go wrong.
You may want to carry out alterations and improvements to your home. Under the terms of your tenancy agreement, you must apply for your landlord’s consent before commencing any work.
Sutton Housing Resident’s App
Our Resident’s App gives you 24/7 access to many services and to information specific to you. This simple tool means that everything from your rent statements to scheme information can be accessed anytime, anywhere with the tap of a button.Find out more about our Resident App
The resident app makes it easy to deal with Sutton Housing Society.Nigel Coo, resident